Testimonials for Steelway Cellar Doors

I just wanted to let you know that the door fit fine and looks great; my compliments to your company. It was a good experience on the web, over the phone, and in person. Thanks to all.
Denny of Shady Side, MD
Monday, February 13th
I just wanted to send a quick thank you for all the help, guidance, and patience with me on this project. Everything seemed to go very smooth this morning, and I am very excited about the results. I have already shared some pictures with family and friends who didn’t think it was possible to complete in 4 hours what your company claimed to do. Well they were right – it wasn’t done in 4 hours, more like 3 hours!!!! I am very thankful for the professionalism over the last few months as my wife and I considered this option. Job well done!!!
Jerry of Bear, DE
Monday, February 13th
I finished installing my new custom-made cellar door a couple weeks ago. I cannot tell you how pleased I am with the quality, durability, and craftsmanship of the doors. They were worth every penny. Thanks.
Mark of New Castle, DE
Monday, February 13th
My review is in two parts to explain what I believe are the true signs of a great company. We contracted Steelway from a recommendation and requested an estimate. Norman came out promptly and inspected my basement,explained the process, timeline and cost. We agreed to have the work done. We were kept up to date on the permit process and when we were scheduled to have the egress installed. On the day of the install the crew was prompt and again explained how the work was to be performed. there was several inches of snow on the ground so they removed the snow and layer down protective mats for the equipment. the work was performed in about 6 hours and looked great. Very little dirt or water in the basement. They cleaned up the area and left it in good shape. The next day we got 10 inches of snow. I noticed the backfill had sunk significantly and the paint on the door was peeling. Also there was slight seepage of water on the bottom step which I agreed were all severe weather related since it was extremely cold and wet when the installation was performed.. Now I was pretty upset about these issues, however after talking to Norman he assured me they would make it right which they did. The second part of my review pertains to what I believe makes a company great and that is the response to issues that always come up in home remodeling. Steelway went above and beyond in addressing my concerns and issues. They came out several time to backfill the area, replaced the doors and repaired the leak. I can't say enough about the way Norman and his team responded and made sure I was pleased with the results. I would absolutely use this company again and I do recommend them to all Angie list members. Great job Steelway.
William of Limerick, PA
Monday, February 13th
On July 10th you installed a new cellar door unit for us. We would just like to thank you for #1) responding to our telephone call; #2) sending information promptly; #3) returning our calls immediately; #4) prompt scheduling; and #5) for doing a great job. We have been trying to get someone to quote on the job for two years only to be ignored, put off, and stood up. We commend you on your excellent customer service. It was a pleasure doing business with you and we will highly recommend you to our friends.
Albert & Carole of Royersford, PA
Monday, February 13th
Norm: I just wanted to drop you a line, and say ..... THANK YOU VERY MUCH!!! You, and your guys did a GREAT job! You were always there when you said you would be, on time, and ready to work. You and your guys worked straight through, not even stopping for lunch. And, the worker that came out to my house today (02-09-12) to install the inside door, and finish things up, was also there on time. Early even. He was ready to work, went right to work, did an excellent job, and even paid attention to detail. He was pleasant, and did an outstanding job! Your girls in the office also did a nice job. They were always polite and helpful when I spoke to them on the phone, and did a great job, behind the scenes, to help get this job completed perfectly, and on time. You have a first class company, with first class workers, that do first class work! Thank you again for the job you did, and how you did it! Customer service still does matter, and yours was outstanding! One happy customer here! Thanks Again!
Sergeant J. of Philadelphia, PA
Monday, February 13th
I live in the Olney section of Philadelphia and I had your firm come out and install my basement door. I want to let you know that I have been very pleased with the purchase of the door and guess what…it does not leak! Thank you for offering a quality product.
Michael of Philadelphia, PA
Tuesday, February 14th
Thank you very much. For the first time in 7 years there has been no water in my basement. Please feel free to use me as a reference.
Mark of Perkiomenville, PA
Monday, February 13th
My customer and I were very pleased with the quality of the door. I will definitely use you again in the future as well as recommend your company to others.
Evan of Souderton, PA
Monday, February 13th
We want to thank the team at Steelway Cellar Doors for the efficient way in which our order was processed, from the first call I made in August when I talked to Carter Williams for more information, to the installation of the two doors. With efficiency, Mr. Williams had Tate McAuliffe contact us; the order was placed and fulfilled in 4 weeks as promised. Michael and Dominick worked in an efficient and pleasant way with the installation. We are most impressed and happy to have dealt with your company. We would highly recommend you to anyone asking about cellar door installations.
Lois & Rosina of Burlington, NJ
Monday, February 13th
I received my door via Overnight Express freight on June 30th. I am very impressed with the workmanship. I began the install on the following Saturday. I removed the old door, preformed some concrete filling and patching, let it set overnight. The following morning, I measured and drilled, cut, chiseled relief for the hinges and dropped the door into place. I had to lift the door once to refine the reliefs, and then dropped it into place permanently. The finished product looks great and is a quantum improvement over the wood entry I would have had to replace it with (for the third time in 18 years.) I took a before, during, and after picture with my camera. If the pics turn out alright, I’ll send them to you. If you can use them to describe the install to other potential buyers, please do so. Personally, I think the cost was worth the product and the final end state. Thank you for offering a quality product. I have had an inquiry about the door already and I provided them contact information for you guys.
Norm of Middletown, IN
Monday, February 13th
Just a quick note to let you know we received the cellar door last Wednesday and installed it on Friday. It fit perfectly and looks great. We are very pleased. Please let Mr. Williams know his measuring techniques were spot on. My installer was very happy with the fit. It was great doing business with Steelway and you will be highly recommended by all of us in this corner if Maine. Thanks Again!
Tim of Freeport, ME
Tuesday, February 14th
We have received our new cellar door and installed it. It is awesome and fits like a glove. Thank you for helping us get just the right fit and for making a good quality door. Please pass on to your co-workers our appreciation.
Sheila of Tecumseh, NE
Monday, February 13th
Total testimonials : 13

our service area

We serve the following areas

New Jersey
  • Camden
Pennsylvania Our Locations:

Steelway Cellar Doors
290 E Church Rd Suite 2
King of Prussia, PA 19406
Service Area
Free Quote